Privacy Policy
Last Updated: June 26, 2025
THIS PRIVACY POLICY DESCRIBES HOW SPHERE AI INC. ("SPHERE AI," "WE," "US") COLLECTS, USES, AND DISCLOSES YOUR PERSONAL INFORMATION WHEN YOU VISIT OUR WEBSITE, USE OUR SERVICES, OR OTHERWISE INTERACT WITH US.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SPHERE AI SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY.
1. Personal Data We Gather
We may gather various types of personal data concerning you or your devices from several sources, as further detailed below.
1.1 Personal Data You Furnish to Us
Contact Details. When you request a demonstration, ask about our offerings, or participate in marketing initiatives, we collect your contact details. This can encompass your full name, business email, company name, company scale, "agency status", and any other details you opt to share.
Communications. Should you reach out to us directly, we might obtain information like your name, email, message content or attachments, and any other data you decide to furnish.
Account Details. To establish, modify, or administer your account on our Platform & Services, we gather the information you supply, such as your email address, phone number, and your name.
1.2 Personal Data We Gather During Your Use of Our Services
Location Information. Upon using our Services, we may deduce your approximate location, for instance, through your "internet protocol (IP) address".
Device Information. We gather details about the hardware and software you employ to use our Services, such as IP address, device model, unique identifiers, browser type and version, and operating system version.
Usage Information. Information regarding your engagement with our Services is collected automatically.
2. How We Utilize Gathered Personal Data
We employ the personal data we gather for the following purposes:
- To deliver, upkeep, refine, and augment our Services;
- To customize your experience on our Services, for example, by offering tailored content and suggestions;
- To comprehend and analyze your usage patterns of our Services;
- To communicate with you, send updates and other information related to our Services;
- For marketing and promotional activities;
- To process transactions and payments;
- To detect and prevent fraudulent activities and abuse;
- For compliance reasons, including upholding our legal rights.
3. How We Share Gathered Personal Data
Affiliates and Partners. We may share any data we obtain with our current or future affiliated companies for any of the purposes outlined in this Privacy Policy.
Service Providers and Vendors. We may share any data we obtain with vendors and service providers engaged in connection with delivering our Services.
AI Technology Providers. We may share data we obtain with vendors offering artificial intelligence services that support the backend functionality of our Services.
Legal Requirements. We may access, retain, and share your information if we believe it is necessary or appropriate to adhere to law enforcement requests and legal processes.
4. Your Options and Rights
Promotional Communications. You can opt-out of our promotional emails by using the unsubscribe link found in those emails. Even if you opt out of receiving promotional messages, you will still receive administrative communications from us.
Do Not Track. Currently, there is no universally accepted standard for responding to "Do Not Track" signals, and we do not act on such signals.
5. External Parties
Our Services might include links to other websites, products, or services not owned or operated by Sphere. We are not accountable for the privacy practices of these external parties. Be aware that this Privacy Policy does not cover your activities on these third-party services or any data you share with them.
6. Data Security
We employ reasonable measures to safeguard your data by using security protocols designed to protect the information we hold. However, as no electronic transmission or storage of data can be completely secure, we cannot offer absolute guarantees regarding the security or privacy of your information.
7. Children's Online Privacy
Our Services are not intended for, nor do we knowingly gather, retain, or utilize personal data from, individuals under 18 years of age. No part of our Services is aimed at children. If you become aware that a child has supplied us with personal data contrary to this Privacy Policy, please alert us at privacy@trysphere.com.
8. Global Data Transfers
Our Services are hosted in the United States ("U.S.") and are primarily for visitors within the U.S. If you opt to use our Services from the European Union or other global regions with data collection and usage laws that may differ from U.S. law, please be aware that your personal data will be transferred outside those regions to the U.S. for storage and processing.
9. Modifications to This Privacy Policy
Any revisions to this Privacy Policy will be posted on this page, and the updated version will take effect upon posting. If we substantially alter how we use or share personal data previously gathered from you through our Services, we will inform you via our Services, by email, or through other communication channels.
10. How to Contact Us
If you have any questions, comments, or concerns regarding our data processing activities, please email us at contact@getsphere.xyz
Sphere, Inc.